Shipping Policy

Offray.com currently ships out of our distribution center in Hagerstown, MD and only ships to the contiguous United States.

Ground Shipping

Order Total Shipping and Handling Rates (USD)
Under $15.00 $5.95
$15.01 - $35.00 $6.95
$35.01 - $75.00 $7.95
$75.01 and up FREE

2-Day & 1-Day Shipping

Order Total 2-Day Shipping and Handling Rates (USD) 1-Day Shipping and Handling Rates (USD)
Under $15.00 $24.00 $35.00
$15.01 - $30.00 $28.00 $45.00
$30.01 - $50.00 $35.00 $55.00
$50.01 - $75.00 $40.00 $65.00
$75.01 - $100.00 $45.00 $75.00
$100.01 - $150.00 $55.00 $85.00
$150.01 - $200.00 $65.00 $95.00
$200.01 - $500.00 $75.00 $125.00
$500.01 - $750.00 $100.00 $175.00
$750.01 - $1000.00 $150.00 $225.00
$1000.01 and up $200.00 $350.00

Shipping & Delivery Estimates

Estimated delivery dates are based on your destination address and the shipping method you choose during checkout. Orders generally ship within 48 hours, Monday through Friday. Please note our warehouse will be closed in observation of national holidays which may delay order processing.

What "Ground" Shipping Means

Ground shipping is the default checkout shipping method for orders within the contiguous United States and means your package will be in transit for 3-5 business days after your order ships from our warehouse in Hagerstown, Maryland. The main factor that affects the number of days in transit is your proximity to our shipping facility. Offray cannot be responsible for order delays due to UPS or inclement weather.

What "1-Day and 2-Day" Shipping Means

Selecting 1-Day or 2-Day shipping is a faster way to get your order delivered to you; however, it doesn't mean you will receive your order in one or two days. Orders are processed Monday through Friday and can take up to one day to process. Please keep in mind there is no weekend delivery for 1-Day or 2-Day shipping. It is possible that an order ready to ship at the end of the day on Friday via 1-Day shipping may not be processed by the carrier until Monday and delivered on Tuesday. Offray cannot be responsible for expedited order delays due to UPS or inclement weather.

International Orders

We currently ship to the contiguous United States only. However, we do have many international retailers that carry our products. If you are an international customer looking for a retailer in your area, please call our customer service department at 1.800.237.9425.

Order Tracking

After your order has shipped, you will receive an e-mail with the UPS tracking number for the packages. You can also check the status of your order by clicking the My Account link at the top of the website and logging in. You can view your order history at the bottom of the My Account page.